Occupancy now
21 / 30
70.0% occupied · 9 free
4
Arrivals today
4
Departures today
Operations intelligence
Period
Rolling activity ending now
Live operating picture
Occupancy now
21 / 30
70.0% occupied · 9 free
Arrivals today
Departures today
Ancillary revenue
€ 328.50
-46.4% vs previous 7 days
Room service
Laundry
Labour efficiency
Avg time to clean
10 completedRooms per housekeeper
Selected periodGuest-window SLA
3 of 3Revenue
vs previous 7 days
Room revenue
€ 13,010.00
+241.5% vs previous 7 days
Room service
€ 292.50
-49.0% vs previous 7 days
Laundry
€ 36.00
-8.9% vs previous 7 days
Service responsiveness
Requested to completion
Room service
37.6 min
Order to delivered · 7 completed
Requested to returned
600.0 min
Laundry turnaround · 2 completed
Reported to resolved
207.0 min
Maintenance resolution · 1 completed
Demand patterns
24h request volume
Requests by hour
All service request types
room-service orders, 21:00–23:00
6 of 10 room-service orders in the operating window
Room service
Omelete à escolha
4 orderedPequeno-almoço continental
3 orderedChá
3 orderedBacalhau à Brás
2 orderedMuamba de galinha
2 orderedStaff
Named staff · manager view
Average service rating
3.9 / 5
13 guest ratings
| Name | Completions | Average rating | Average minutes |
|---|---|---|---|
| Ana Ferreira | 3 | 4.0 / 5 | 25.7 min |
| Carlos Mendes | 4 | 4.0 / 5 | 28.3 min |
| Marta Figueiredo | 3 | 3.5 / 5 | 21.3 min |
| Ricardo Almeida | 0 | — | — |
| Sofia Tavares | 7 | 4.0 / 5 | 195.0 min |
| Tiago Carvalho | 3 | 4.0 / 5 | 33.0 min |