Occupancy now
21 / 30
70.0% occupied · 9 free
4
Arrivals today
4
Departures today
Operations intelligence
Period
Rolling activity ending now
Live operating picture
Occupancy now
21 / 30
70.0% occupied · 9 free
Arrivals today
Departures today
Ancillary revenue
€ 2,005.00
+420.1% vs previous 30 days
Room service
Laundry
Labour efficiency
Avg time to clean
56 completedRooms per housekeeper
Selected periodGuest-window SLA
22 of 27Revenue
vs previous 30 days
Room revenue
€ 19,830.00
+1,267.6% vs previous 30 days
Room service
€ 1,852.00
+429.9% vs previous 30 days
Laundry
€ 153.00
+325.0% vs previous 30 days
Service responsiveness
Requested to completion
Room service
41.4 min
Order to delivered · 55 completed
Requested to returned
548.6 min
Laundry turnaround · 14 completed
Reported to resolved
152.1 min
Maintenance resolution · 7 completed
Demand patterns
24h request volume
Requests by hour
All service request types
room-service orders, 21:00–23:00
Staff
Named staff · manager view
Average service rating
4.0 / 5
80 guest ratings
| Name | Completions | Average rating | Average minutes |
|---|---|---|---|
| Ana Ferreira | 19 | 4.0 / 5 | 28.5 min |
| Carlos Mendes | 19 | 4.0 / 5 | 27.4 min |
| Marta Figueiredo | 18 | 3.9 / 5 | 25.9 min |
| Ricardo Almeida | 0 | — | — |
| Sofia Tavares | 49 | 4.0 / 5 | 176.5 min |
| Tiago Carvalho | 27 | 4.1 / 5 | 31.5 min |
54 of 58 room-service orders in the operating window
Room service
Bife da vazia com batata frita
13 orderedMuamba de galinha
12 orderedSumo natural
12 orderedPrego no pão
11 orderedChá
11 ordered